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Quality Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Quality Policy Statement

MICRO DIGITAL ELECTRONICS CORP S.R.L. is committed to delivering superior electronics engineering services that consistently meet and exceed our clients’ expectations. Our quality policy establishes the foundation for continuous improvement in all aspects of our technical services, from initial concept to final implementation.

Our Quality Commitment: We pledge to provide innovative, reliable, and technically excellent solutions in electronics engineering while maintaining the highest standards of professional integrity and client satisfaction.

2. Quality Objectives

2.1 Technical Excellence

Deliver electronics solutions that meet or exceed industry standards
Achieve 98% client satisfaction rating across all projects
Maintain zero critical design failures in delivered solutions
Complete 95% of projects within agreed timelines and specifications

2.2 Professional Standards

Ensure all team members maintain current technical certifications
Implement best practices in electronics design and development
Achieve compliance with applicable industry standards and regulations
Maintain continuous professional development for all engineering staff

2.3 Client Focus

Provide clear, accurate technical documentation for all deliverables
Establish responsive communication throughout project lifecycle
Deliver solutions that provide measurable value to clients
Maintain long-term partnerships based on trust and technical competence

3. Scope of Application

This Quality Policy applies to all services provided by MICRO DIGITAL ELECTRONICS CORP S.R.L., including:

R&D in Electronics: Circuit design, simulation, and prototyping
FPGA Development: Xilinx/Altera architecture and implementation
Power Electronics: Inverters, drivers, converters (5kW–1MW)
Embedded Systems: STM32, TMS320 firmware development
Signal Integrity & EMC: High-speed PCB design and compliance
Prototyping & Testing: Assembly and testing up to 100 Gbps
Legacy Systems: Reverse engineering and reproduction
IoT/IIoT Solutions: Industrial automation integration
Technical Consulting: Audits, diagnostics, and project support

4. Quality Standards and Compliance

4.1 Industry Standards Adherence

We ensure compliance with relevant international standards, including:

IEC Standards: IEC 61000 (EMC), IEC 62304 (Medical Device Software)
IEEE Standards: IEEE 802.11 (Wireless), IEEE 1588 (Precision Time)
ISO Standards: ISO 9001 principles, ISO 27001 (Information Security)
Automotive Standards: ISO 26262 (Functional Safety) where applicable
Safety Standards: IEC 61508, IEC 62061 for safety-critical applications

4.2 Regional Compliance

EU Regulations: CE marking, RoHS compliance, WEEE directive
Romanian Standards: STAS and national technical requirements
Professional Standards: Romanian Chamber of Engineers requirements

4.3 Specialized Compliance

EMC Compliance: Pre-compliance testing and certification support
Safety Certification: IEC 60950, IEC 62368 for IT equipment
Environmental Standards: IP rating compliance, temperature/humidity specifications

5. Quality Management Framework

5.1 Leadership and Responsibility

CEO Oversight: Direct executive responsibility for quality outcomes
Technical Leads: Project-level quality assurance and control
Quality Coordinator: Dedicated resource for quality system maintenance
Client Relationship Management: Continuous feedback and improvement

5.2 Quality Planning Process

For each project, we implement:

Comprehensive technical requirements analysis
Risk assessment and mitigation planning
Quality checkpoints throughout development lifecycle
Client review and approval at critical milestones
Final quality assurance before delivery

5.3 Documentation Standards

Technical Specifications: Detailed, unambiguous project requirements
Design Documentation: Complete schematics, layouts, and specifications
Test Procedures: Comprehensive validation and verification protocols
User Documentation: Clear instructions and technical manuals
Quality Records: Traceable documentation of all quality activities

6. Technical Quality Processes

6.1 Design Quality Assurance

Peer Review: Multi-engineer review of all critical designs
Simulation Validation: Comprehensive modeling before physical implementation
Standards Compliance Check: Verification against applicable standards
Design for Manufacturing: Optimization for production and assembly
Design for Test: Built-in testability and diagnostic capabilities

6.2 Development Process Quality

Version Control: Rigorous configuration management for all deliverables
Change Management: Controlled process for specification modifications
Progress Monitoring: Regular milestone reviews and status reporting
Risk Management: Proactive identification and mitigation of technical risks
Resource Allocation: Appropriate assignment of qualified personnel

6.3 Testing and Validation

Design Verification: Confirmation that design meets specifications
Design Validation: Confirmation that product meets user needs
Environmental Testing: Verification under specified operating conditions
EMC Testing: Pre-compliance and certification testing support
Performance Testing: Comprehensive validation of technical performance

7. Continuous Improvement

7.1 Performance Monitoring

We continuously monitor:

Client satisfaction through formal feedback surveys
Technical performance metrics for all delivered solutions
Project delivery timelines and budget adherence
Team professional development and certification status
Industry trend analysis and technology advancement

7.2 Improvement Process

Regular Reviews: Monthly quality performance assessments
Client Feedback Integration: Systematic incorporation of client input
Lessons Learned: Documentation and sharing of project insights
Process Optimization: Continuous refinement of technical procedures
Technology Updates: Regular evaluation and adoption of new technologies

7.3 Corrective and Preventive Actions

Issue Identification: Prompt recognition of quality concerns
Root Cause Analysis: Systematic investigation of quality issues
Corrective Actions: Immediate measures to address identified problems
Preventive Actions: Proactive measures to prevent recurrence
Effectiveness Verification: Confirmation that actions achieve desired results

8. Resource Management

8.1 Human Resources

Competency Requirements: Defined qualifications for all technical positions
Training Programs: Continuous professional development initiatives
Performance Evaluation: Regular assessment of technical competency
Certification Maintenance: Support for professional certifications
Knowledge Management: Systematic capture and sharing of technical expertise

8.2 Technical Resources

Equipment Calibration: Regular maintenance and calibration of test equipment
Software Tools: Current versions of design and simulation software
Laboratory Facilities: Properly equipped testing and development environment
Information Systems: Secure, reliable IT infrastructure
Documentation Systems: Controlled document management processes

8.3 Supplier Management

Vendor Qualification: Systematic evaluation of component suppliers
Quality Agreements: Formal quality requirements for suppliers
Incoming Inspection: Verification of supplied components and materials
Supplier Performance Monitoring: Regular assessment of supplier quality
Alternative Sourcing: Backup suppliers for critical components

9. Client Communication and Satisfaction

9.1 Communication Protocol

Project Initiation: Clear definition of requirements and expectations
Regular Updates: Scheduled progress reports and milestone reviews
Issue Escalation: Defined process for addressing concerns promptly
Delivery Confirmation: Formal acceptance and sign-off procedures
Post-Delivery Support: Ongoing technical assistance and maintenance

9.2 Satisfaction Measurement

Project Completion Surveys: Formal feedback collection for each project
Annual Client Reviews: Comprehensive assessment of service quality
Performance Metrics: Quantitative measurement of delivery performance
Complaint Resolution: Systematic process for addressing client concerns
Relationship Management: Long-term partnership development

10. Risk Management

10.1 Technical Risk Assessment

Technology Risks: Evaluation of technical feasibility and challenges
Component Availability: Assessment of supply chain risks
Performance Risks: Analysis of specification achievement probability
Schedule Risks: Identification of potential delivery delays
Cost Risks: Evaluation of budget adherence probability

10.2 Risk Mitigation Strategies

Design Margins: Conservative design approaches for critical parameters
Alternative Solutions: Backup technical approaches for high-risk elements
Supplier Diversification: Multiple sources for critical components
Contingency Planning: Prepared responses to identified risks
Insurance Coverage: Appropriate professional liability protection

11. Legal and Regulatory Compliance

11.1 Professional Standards

Adherence to Romanian engineering professional standards
Compliance with EU technical regulations and directives
Respect for intellectual property rights and patent laws
Maintenance of professional engineering licenses and certifications

11.2 Contractual Compliance

Service Level Agreements: Meeting defined performance criteria
Delivery Commitments: Adherence to agreed schedules and specifications
Confidentiality Requirements: Protection of client proprietary information
Warranty Obligations: Support for delivered solutions as contractually agreed

11.3 Regulatory Requirements

Export Control: Compliance with technology transfer regulations
Safety Regulations: Adherence to applicable safety standards
Environmental Compliance: Responsible disposal and recycling practices
Data Protection: GDPR compliance for client information handling

12. Quality Policy Implementation

12.1 Training and Awareness

All personnel receive training on:

Quality policy objectives and requirements
Technical standards and best practices
Client service excellence principles
Continuous improvement methodologies
Professional development opportunities

12.2 Performance Measurement

Quality performance is measured through:

Client Satisfaction Metrics: Regular surveys and feedback analysis
Technical Performance Indicators: Success rate and quality metrics
Process Efficiency Measures: Timeline and resource utilization
Professional Development Tracking: Certification and training completion
Financial Performance: Cost effectiveness and profitability analysis

12.3 Management Review

Monthly Reviews: Regular assessment of quality performance
Quarterly Assessments: Comprehensive quality system evaluation
Annual Planning: Strategic quality objectives and resource allocation
Stakeholder Communication: Regular updates to clients and partners
Continuous Improvement: Systematic enhancement of quality processes

13. Commitment to Excellence

MICRO DIGITAL ELECTRONICS CORP S.R.L. leadership is personally committed to:

Providing necessary resources for quality achievement
Supporting continuous professional development of our team
Maintaining open communication with clients and stakeholders
Implementing systematic approaches to continuous improvement
Achieving recognition as a preferred partner for electronics engineering services

14. Policy Review and Updates

This Quality Policy is reviewed annually and updated as necessary to ensure:

Continued relevance to our business objectives
Alignment with evolving industry standards
Incorporation of lessons learned and best practices
Compliance with changing regulatory requirements
Support for strategic business development

15. Contact Information

For questions about our Quality Policy or quality-related concerns:

Quality Management Contact:
Email: info@microdigitalcorp.com
Subject Line: “Quality Policy Inquiry”
Address: Bucureşti Sectorul 4, Splaiul UNIRII, Nr. 16, office 705, Romania
Business Hours: Monday – Friday, 9:00 – 18:00 EET

Document Version: 1.0
Approved by: Peretyachenko Vitaly, CEO
Next Review Date: January 1, 2026
Language: English
Jurisdiction: Romania, European Union